Define the requirement
Identify the material, grade or standard, dimensions, form and quantity.
Our quality
Quality begins
with the details.
Clear specifications and agreed requirements help set the right expectations for every metal enquiry.
Specification matters
Confidence comes from clarity.
Quality means different things across different applications. Material grade, dimensions, finish, testing and documentation may all form part of a customer’s requirement.
We encourage customers to make these requirements clear at enquiry stage. Any product details, availability and supporting documentation must be confirmed for the specific order before it is agreed.
Where a particular certificate, inspection or traceability record is essential, please identify it before placing an order so it can be considered and confirmed.
The ESGARD approach
Four points to keep
in focus.
A considered enquiry gives everyone a better basis for confirming what is being supplied and what documents are expected.
Raise critical needs early
Share application, testing and documentation requirements before an order is agreed.
Confirm the details
Check the agreed product description, availability and any supporting information for the specific order.
Keep the record clear
Refer to the confirmed specification and correspondence if the requirement changes.
Need a particular standard or certificate?
Tell us what is required and we will confirm whether it can be provided for the material under discussion.
Before you order
Let’s get the specification right.
Contact us with your material and documentation requirements.